The YOU-FOUND-IT key (if sold on a product or just as the Tag-Mark) is
pre-paid and includes subscription to the service for a term that varies
from 6 months to 3 years, depending on the product. At the end of subscription
term, renewal is offered.
Watch your email account(s) to see if it is found and the finder sends
you an email through the YOU-FOUND-IT webpage.. Just stay attentive and
check your email regularly.
We are not involved in the process of organizing or physically moving
back property to the owner or rewarding the finder. YOU-FOUND-IT is a
matching network to get the two parties (the owner and the finder) anonymously
together. It is entirely up to the owner of the lost item to offer a reward
if he wants to do so.
The YOU-FOUND-IT key can be found on Tag-Marks like labels and key-rings
or luggage tags. A YOU-FOUND-IT key looks something like sodu-760e-1710-c4bf.
Put your YOU-FOUND-IT key on labels, onto key-rings or anything that you
want to have marked. If you happen to lose the item, the finder, lost
property department or law enforcement agency will contact you by using
the YOU-FOUND-IT key on your lost property.
A Tag-Mark is a label (or key-ring, luggage tag, wallet-card or anything
else) which includes instructions on how to contact you, the owner. On
the same Tag-Mark the finder also can view your personal YOU-FOUND-IT
key. Tag-Marks can be put onto all your property so the finder knows how
to get in touch with you.
No! The only requirement is at least a valid email address and the unique
YOU-FOUND-IT key so the finder is able to contact you if a lost item is
found. Please also view our Privacy Policy
and the General Terms and Conditions.
First step: Register and activate your Key online; go to REGISTER
KEY. All you need is your personal key and a valid email address.
Optionally, you may add an alternative email address as a back-up. That's
it!
If you lose an object with a YOU-FOUND-IT address tag, either the finder, a lost property office or another appropriate person will read the instructions on the tag. The person (finder / lost property office etc.) will go to the website www.you-found-it.com and type in your key, which appears on the address tag. The YOU-FOUND-IT system then sends an email to you, the owner, so that
you can arrange the collection or delivery of the lost item with the finder!
Of course, you don't want just anyone to know your name and telephone number. It is most important that none of your personal details appear on your key ring, otherwise you are simply making things easy for burglars. But if only your name is on the item, it cannot be returned to you. Indeed,
your name alone will not be enough even to enable a finder to contact
you.
YOU-FOUND-IT acts exclusively as intermediary between two parties - the
owner and the finder. All communication between the two parties is without
any participation or contribution by YOU-FOUND-IT. We fully respect your
privacy.
Law enforcement statistics have shown that it is much less likely to
have a property / item stolen if it is marked in some way (due to psychological
barriers and resale difficulties). Thieves avoid Tag-Marked items.
YOU-FOUND-IT Tag-Marks and labels are for everyone.
On almost everything you would like to have back - after you have lost it.
If you have any changes in your contact information, just log in MY ACCOUNT - and make the updates. If you forget your user name or your password, your unique key will easily and quickly help you retrieve it with an email to your registered email address(es).
No problem! Simply login and modify your details as required in MY ACCOUNT .
There is no fee for reporting a found item and there is no fee for retrieving
your lost property. No hidden costs at all.
The text on this web site is resizable for easier readability. You can
increase the size of the text by changing your browser settings. Click
here to learn how to change the browser text settings
You chose your own password during the registration process, it is NOT
sent to you.
Follow the information on the "MY ACCOUNT" page to "lost your password?".
It is usually due to poor connectivity from your service provider to
the YOU-FOUND-IT server. This is generally temporary. Please try to access
the web site later.
You received a YOU-FOUND-IT Tag-Mark with a YOU-FOUND-IT key on it. This
Tag-Mark or key can be given to you - depending of service you purchased
or given to you - on paper, printed on key rings or in other forms.
The unique key that you have bought (or that has been given to you as
a present or reward) can be found on Tag-Marks like labels and key-rings.
A YOU-FOUND-IT key looks something like sodu-760e-1710-c4bf.
Test it yourself ! If you have been successful in registering your key
you will get an email message confirming that it is activated. To test
it, use your own YOU-FOUND-IT key in the section "I found something". Within minutes you will get the
email notification to the mail address(es) you have chosen for the YOU-FOUND-IT
service.
Sure - use your own YOU-FOUND-IT key in the section 'I found something' and then you will get the notification
sent to the email address(es) you have chosen/registered for the service.
No. You have to register for every unique key. If you choose for any
reason to have several different unique numbers, you have to register
every single number.
Your combination of key, email and password is on a secure server. This
information is accessible only by you with your password from the YOU-FOUND-IT
website.
Business: Laptops, PDA's, Memory Medias, such as Memory Sticks, CD's.;
Briefcase Personal Electronics: Cell Phone, Cameras, CD Players, Family
Items: Game Boy's, Backpacks, Luggage, Instrument Cases, Sunglasses, Textbooks
Sporting Gear: - from Roller Blades to Sleeping Bags, Bicycles
"MY MESSAGE" offers the owner the unique opportunity to leave individual or spontaneous messages for a potential finder on the YOU-FOUND-IT server – any time. The owner can therefore react individually and spontaneously to ANY loss. An immediate and INSTANTANEOUS response is especially important when one discovers that a personal item has been lost. For example, if you are on holiday and have lost your mobile phone, the message could read: “I’ve lost my mobile phone. Until 13 August, it can be handed in at the reception of the Hotel Holliday Inn Dreamland. Reward guaranteed. Thank you.” Or you could offer a special reward which matches the “sentimental value” of the registered or lost item – this considerably increases the chance that the person who finds the item will also return it. Only you, as an owner, can send such messages using “MY ACCOUNT”.
This means that the owner has sole responsibility, at all times, for every
text that he or she writes in “MY MESSAGE” for all his or
her accounts.
“MY WHITE BOARD” is the legal, completely private, secure and comprehensively protected place for the storage of (important) personal information. “MY WHITE BOARD” offers a 250-digit memory for text and/or numeric information and is only accessible using the appropriate username and password (access through “MY ACCOUNT”). The owner has the unique opportunity to store personal, critical or important passwords, keywords, notes, passport numbers, emergency numbers and so on. He or she can then call these up as required, using any computer with an Internet connection anywhere in the world. A distinctive application of the “MY WHITE BOARD” service adds an ABSOLUTELY secure factor to your property. TIP: For example, store the serial number of an item (e.g. a digital
camera) in “MY WHITE BOARD” and you will be able to prove
that you are the rightful owner at any time (and that the camera belongs
to you).
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